To log in, enter your user name and password in the MEMBERS' LOGIN box and click the Login button. You will know if you have logged in successfully because you should see the following:

• In the MEMBERS' LOGIN box, you should see a message "Hi" followed by your user name
  
• Below the MEMBERS' LOGIN box and above WEBSITE NEWS, a MEMBERS' MENU should appear that includes items such as Members' documents, Members' photos, etc.
• Near the top of the home page, to the right of the list of Forthcoming Events, you should see a list of recent posts on the Members' Forum
  

When you have finished, please remember to log out, especially if you are using a public computer.

Possible login problems 

• Incorrect user name or password 

If you see a message box that says, "Incorrect username or password. Please try again" then please check that you are using the correct user name and password. It doesn't matter whether you type your user name in capitals or lower case letters but this does matter for the password. If you type a capital letter instead of a lower case letter (or vice versa) in the password, you will not be able to log in.

If you have forgotten your password, click 'Lost password?' under MEMBERS' LOGIN. Enter your user name and e-mail address and a new random password will be e-mailed to you automatically. Note that if you use Hotmail, this new password e-mail may be incorrectly flagged as junk so you may need to find it in your Hotmail  Bulk mail folder.

You can then use this to log in and change your password to something that you can remember. We suggest that you use all lower case letters in your password.

If you have forgotten your user name or you have changed your e-mail address since you registered on the Group web site, you can ask Jane to tell you your user name, reset you password or change your registered e-mail address.

• No login error but Members' Menu doesn't appear
  

If you can log in without any error message but:

• you don't see a message in the MEMBERS' LOGIN box saying "Hi" followed by your user name

and

• a  MEMBERS' MENU doesn't appear underneath the MEMBERS' LOGIN box,

this is probably caused by the settings of your web browser, which is not accepting 'cookies'.

If this happens, please see the separate HELP item called "Website (general) -Cookies "